Thanks for taking the time to have a look at my policies. :)

I invite you to please skim all my policies before making a purchase - and any questions do contact me!

 

SHIPPING & DELIVERY

All items are shipped from Lancashire, England.

Add all your items to your cart to get your combined shipping rate.

Made to order and dispatched from the UK in 2-3 working days from cleared payment. Royal Mail estimate your order will arrive in the following working days from when you order:

UK = 5 days (or 2 day express)

Europe & USA = 7 - 14 days

Canada, NZ, Aus = 10 - 20 days

Everywhere else = 15 - 30 days

 

(Parcels often arrive quickly, but we have no control over this - If you need your order fast, contact us before you order to discuss upgrade options.

PLEASE Make sure your shipping address is correct so that there is no delay in shipping out your order!

Our A4 Prints are FREE Standard shipping ~ We ship via standard airmail from the UK to any destination worldwide postal receipt is provided but tracking is not included if this is needed Please Contact me for upgrade charges if you require your order tracked.

only A3 Art Prints & orders over £50 are automatically tracked - You will be sent a tracking number so you can check your orders progress in transit.

 

CANCELLATIONS

Just made an order but want to cancel or change it?
No problem, of course! - but please contact me right away. I might not always be able to cancel an order once time has passed if its been shipped already so just let me know as soon as you can.

 

LOST/DAMAGED ITEMS

All Prints are packaged to prevent bending or warping in transit they are placed in cello sleeve then placed into a 'DO NOT BEND' envelope..

If items are lost in the mail please contact me. I usually ask you to wait 3 weeks before considering an item lost as customs can occasionally hold items up especially in Canada.

If printed items are lost/damaged in the mail:
I will send again or you also have the option for a refund if your item doesn't arrive - Please see above for Royal mail predicted arrival dates.

I gladly accept returns and exchanges
Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery.

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
 
CUSTOMS & TAXES
 
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.